Graduate Service Advisory: ITIL & AI-Driven Improvement

Technical Graduate - Service Advisory 2026

Position Description

At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI, you’ll join a community of graduates who are turning ambition into action and possibility into progress.

As a CGI Technical Graduate you’ll be trusted with responsibility from the start. You will help clients improve how technology services are designed, delivered, and experienced. Working across Service Management, SIAM, user experience, AI-enabled service improvement, and enterprise tooling including ServiceNow and Freshworks, you’ll support projects that drive real business impact.

Your future duties and responsibilities

• Support service management and transformation projects


• Collaborate with clients, stakeholders, and delivery teams


• Contribute to service improvement and user experience initiatives<...