Group Sales Co-ordinator - MICE

Group Sales Manager

To lead the Group Sales Team in providing a highly professional, efficient, and friendly luxury sales experience for group and event business. Supporting and assisting the team with handling all group, event and off-site function reactive enquiries for the Resort, which includes but is not limited to corporate conferences, weddings, corporate golf days, incentives, and social events. Drive the team to maximise department and resort revenues by ensuring creative, personalised, and effective sales supported by accurate booking, contracting, forecasting and billing. Build and manage client, supplier, and partner relationships while continually seeking every avenue for more business opportunities.

In partnership with the HR Department, manage the training and development processes within the team. Be responsible for the quality assurance systems, by ensuring Standard Operating Procedures (SOPs) are in place and kept up to date for all practi...