GSC: TPSA Service Delivery SME

Job Advert Details Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityWe are looking for TPSA Service Delivery to manage and oversee TPSA Service.What you’ll do

Lead all aspects of TPSA Service and Operation, ensuring efficient delivery and continuous improvement.

Serve as a primary contact (TPEM) for third-party suppliers including the Strategic Delivery Partner such as KPMG, SureCloud, and BitSight, to align services with business needs. 

Provide administrative and technical support for third-party services, including access management, reporting, troubleshooting, and process improvement. 

Support TPSA Global Delivery and Operation Lead with workload...