GSS Senior Operations Resourcing Manager, Prime Video Global Shared Services Operations

Amazon's Global Shared Services (GSS) Operations is built on a foundation of operational excellence, and the Sr. Ops Resourcing Manager is central to sustaining and scaling that foundation. In this role, you will own the short-term resource and capacity planning mechanisms that power WW GSS Operations across our offices in India, Costa Rica, and the US — ensuring the right people, in the right place, at the right time. You will also serve as a key strategic partner on long-term workforce planning, providing critical operational insight to inform future capacity decisions.

You will lead a team while also rolling up your sleeves to drive planning and execution. The ideal candidate thrives in a fast-paced environment, with a proven track record of managing complex resourcing programs in parallel, leading through ambiguity, and delivering simple solutions to complex problems. You will communicate and collaborate effectively across PV Global Marketing Operations, domestic and inter...