GTS Specialist (Rehire Probationary)

Role Summary

At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support at PwC will focus on providing front‑line technical assistance and troubleshooting to facilitate smooth functioning of computer systems, software and hardware. Working in this area, you will be responsible for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through a variety of mediums and channels.

Responsibilities

Provide L2‑L4 support, resolve technical issues for internal and external clients, adapt to varied client challenges, maintain IT operations efficiently, and consistently deliver value‑driven quality work.

Key Skills and Experience