Guest Experience Ambassador - Soldier Field

POSITION: Guest Experience Ambassador

REPORTS TO: Guest Experience Manager

FLSA STATUS: Part-Time/Non-Exempt



Summary

Our Guest Experience Ambassador(s) will be responsible for creating a friendly, welcoming environment while consistently providing exceptional services to all guests while supporting Chicago Bears, Chicago Fire FC, concerts, and other responsibilities that will enhance the guest experience



Essential Duties and Responsibilities
+ Greet guests upon arrival and make them feel welcome
+ Gather and maintain the requisite equipment for each event
+ Familiarize yourself with the layout and history of Soldier Field
+ Help guests by providing general information about Soldier Field, transportation, ADA, concessions, restrooms, seating areas, and more
+ Maintain a positive, friendly demeanor at all times
+ Inform guests with Soldier Field etiquette, policies, and procedur...