Guest Experience & Concierge Specialist

PARKROYAL PICKERING HOTEL PTE. LTD. in Singapore is seeking a committed and service-oriented Guest Experience Executive to join our hospitality team. This multi-functional role integrates security operations with concierge and call centre responsibilities. You will play a pivotal role in ensuring the safety, comfort, and satisfaction of hotel guests.

Key responsibilities include delivering personalized service, managing guest requests, conducting routine safety patrols, and overseeing call centre operations. Ideal candidates should possess strong situational awareness and a commitment to service excellence.