Guest Experience Reservations Specialist

Millennium Hotels and Resorts MEA is seeking a Reservations Agent in Dubai. You will be the first point of contact for guests looking to make room reservations, providing excellent customer service and assisting with inquiries. Your role includes ensuring accurate reservation processes and addressing guest concerns.

As part of your responsibilities, you will inform guests about room availability, promote special offers, and maintain knowledge of hotel policies and procedures. A commitment to professionalism and ongoing training is essential.