Guest Relations Agent- Starhotels Ritz, Milano

Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.

Join Starhotels and become part of the Front Office Team as Guest Relations Agent at our Starhotels Ritz in the heart of Milan.

As the main contact between hotel and guests, you’ll guide them to have a fantastic stay with a perfect service experience.

Your responsibilities include:

• Being the key point of contact for our guests, efficiently responding to Guest inquiries and providing information and assistance.
• Welcoming every guest with authentic and genuine hospitality, setting the tone for their stay.
• Handling check-in, check-out activities ...