Guest Relations Executive

Position Summary: Foodstories is a destination for curated global ingredients and artisanal food experiences. As a Guest Relations Executive (GRE), you will be the face of our store—providing a warm, engaging, and personalized service to every guest. Your role is pivotal in upholding our luxury service standards and ensuring a memorable shopping experience for our discerning clientele. The Role: Greet guests with a refined and welcoming presence. Understand and articulate the unique offerings across our gourmet categories including cheeses, charcuterie, exotic produce, bakery, condiments, and imported selections. Provide curated product recommendations tailored to customer preferences. Coordinate with in-store experts and department heads to ensure seamless service. Handle queries, feedback, and complaints professionally, ensuring complete customer satisfaction. Build lasting relationships with high-value customers and maintain CRM entries. Share updates on exclusive launches, tasting ...