Guest Relations Team Leader – Guest Experience & Service Leadership Partner InterContinental Re[...]

At InterContinental Residences Dubai Business Bay, we are seeking a Guest Relations Team Leader to support the delivery of exceptional guest experiences while leading daily guest relations operations and contributing to the success of the Front Office team.

This role is designed for a confident, service-driven hospitality professional who combines leadership, operational excellence, and genuine care for guests. As a Guest Relations Team Leader, you will act as a key point of contact for guests while supporting the Assistant Front Office Manager in driving service quality, guest satisfaction, and team performance.

This is more than a guest relations role.

InterContinental Residences Dubai Business Bay offers a luxury residential experience where every interaction matters. As a Guest Relations Team Leader, you will help shape memorable guest journeys, lead by example on the floor, and inspire the team to consistently deliver personalised and meaningful service....