Guest Service Agent - Ticketing, Box Office

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Provide excellent customer service to guests Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks Perform ticket sales transactions quickly and accurately using computer-based ticketing system Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes Perform daily opening, closing and reconciliation of sales made through the self-service ticketing kiosks Redeem tickets for Club Members based on their privileges Provide guidance and training to ticketing casual staff Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary Any other duties assigned
Job Requirements Education & Certification No formal education required
Experience Minimu...