Guest Service Assistant

Holiday Inn Northampton

Northampton, England, United Kingdom Full Time June 05, 2026

Opportunity Description

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager Front Office and is part of a team based from our attractive hotel in Northampton, Bedford Road, NN4 7YF

Guest Service Assistant duties include:

supporting your hotel in achieving all brand and company metrics and objectives

building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?

ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?

following SOPs to ensure consistent hospitality for all guests

maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and cultu...

Full Time Information and Record Clerks

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Location Northampton, England

Country United Kingdom

Type Full Time

Category Information and Record Clerks

Posted June 05, 2026

Deadline July 15, 2026

Guest Service Assistant

Opportunity Description

Ready to Apply?

Opportunity Details

About Holiday Inn Northampton

Holiday Inn Northampton

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