Guest Service Call Center Agent Data Clerk

We are seeking a friendly and efficient Guest Service Agent / Data Clerk to join our team in Dubai United Arab this dynamic role you will be the face of our organization providing exceptional customer service while also managing important data-related tasks. This position offers an exciting opportunity to work in one of the worlds most vibrant hospitality destinations.

Responsibilities

• Welcome and assist guests addressing their inquiries and requests in a professional and courteous manner
• Handle check-in and check-out procedures ensuring a smooth and pleasant experience for all guests
• Manage reservations including bookings modifications and cancellations
• Perform data entry tasks maintaining accurate and up-to-date guest records in our computer systems
• Process payments and handle cash transactions with precision
• Generate and analyze reports to support management decision-making
• Collaborate with oth...