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Guest Service Expert - Hostess

Marriott International

Cape Town, Western Cape, South Africa Full time June 12, 2026
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Opportunity Description

JOB SUMMARY

Reporting to the Food and Beverage Management, the successful candidates will be required to manage the hostess desk/ area and enhance the guest experience whilst providing exceptional service. Be a Westin Ambassador and maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

CANDIDATE PROFILE 

Education and Experience

  • Hospitality qualification advantageous
  • 1- 2 years’ relevant experience in a similar position within a 5-star hotel environment
  • Well-groomed appearance as per company standards at all times 
  • Professional and pleasant disposition
  • Professional telephone, communication and email etiquette 
  • People centric with a strong focus on the Guest experience 
  • Proficient in MS Office (Word, Excel, Outlook)
  • Problem solving, decision making and conflict...
    • Full time Other Food Preparation and Serving Related Workers

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    Opportunity Details

    Location Cape Town, Western Cape
    Country South Africa
    Type Full time
    Category Other Food Preparation and Serving Related Workers
    Posted June 12, 2026
    Deadline July 22, 2026

    About Marriott International

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    Marriott International

    Cape Town, South Africa

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