Guest Service Leader, Front Office & F&B

Holiday Inn Rugby - Northampton is seeking a Guest Service Manager to lead a multiskilled team in delivering exceptional guest experiences across Front Office, Food & Beverage, and Meetings & Events. This leadership role involves driving service excellence, managing guest feedback, and monitoring performance against key service indicators.

The ideal candidate will have experience in a senior guest service role, with strong leadership and communication skills. A comprehensive benefits package and opportunities for personal and career development are offered.