Guest Service Manager

Job Description

We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven. Join our team and enjoy many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive compensation package, diverse employee schedules, and internal corporate career advancement.

Requirements

• The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager.
• Ensuring all personnel are kept well informed of department objectives and policies; preparing all necessary forecasts and working closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.
• De...