Guest service representative

About RAHO
Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is committed to bridging the gap in quality accommodation options in non-urban destinations such as Coorg, Ooty, and Gokarna. We focus on delivering memorable, high-quality vacation experiences through thoughtful hospitality and exceptional guest service.
Title: Guest Service Representative (Full Time)
Location: Bangalore, India
Experience: 1+ year experience in the hospitality industry, candidates with a psychology background are welcome to apply!
Work Hours
- In-office: Monday to Friday, 10:00 AM – 6:00 PM
- Post-office availability: On-call support between 6:00 PM – 9:00 PM (approximately 1 hour, depending on guest needs)
Role Overview
The Guest Service Representative plays a critical role as the first point of contact for our guests. This role is responsible for building strong, long-lasting relationships with guests by providing timely, empathetic, an...