Guest Service Representative

**Additional Information** Open Availability, Flexible shift preferred, Related work experience preferred
**Job Number** 26061335
**Job Category** Rooms & Guest Services Operations
**Location** 401 E Upper Wacker Dr, Chicago, Illinois, United States, 60601
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $26.76-$26.76 per hour

**POSITION SUMMARY**

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding ...