Guest Service Representative

Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest.

Pay Rate: $16.00/Hour

• Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. 
• Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. 
• Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest.
• Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. 
• Answer guest questions and give proper guidance when necessary. 
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