Guest Services Agent

Trump Turnberry is ready to receive applications from exceptional, talented individuals who are eager to join our legendary team.

Position Purpose:
To welcome guests to the Hotel, answer guest questions and resolve guest problems. To perform check-in, check-out duties and receive payments from guests. The position is available on a casual 'as and when' required position. 

Essential Functions:

• Ensure prompt, efficient and courteous reception of guests
• Record and administer arrivals and departures
• Communication and recording of complaints
• Be aware of daily functions, events, VIP and group arrivals
• Ensure guest’s immediate requirements are catered for and anticipate the needs of our guests 
• Accurate receipt of payments from guests for their stay

• Must be eligible to live and work in the UK
• The  successful candidate will be ...