Guest Services Associate

Guest Services Associate SUMMARY The position of Guest Services maintains essential responsibilities including duties primarily in guest services, housekeeping, safety, and facility conditions.

This position functions as a liaison for the guest of the House and the administrative and executive staff.

Per the requirements of the McDonald’s License Agreement, Ronald McDonald House must provide 24-hour on-site coverage.

ESSENTIAL DUTIES & FUNCTIONS Direct Services Promotes an atmosphere of warmth, understanding, and compliance with compassion; Maintains supportive and open communications with families and guests Aids Family Services by checking guests in and out, completes all forms and sets up family charts, updates registered guest lists, and monitors guests parking and facility keys and/or card access Is always available during scheduled shift(s) to respond to urgent or emergency situations Performs all assigned safety inspections.

K...