Guest Services Manager

Overview

Reports to: Director Marketing, Sales and Guest Services

At the Sea to Sky Gondola, we make it easy for people to connect with the great outdoors. We work hard to ensure our team members and our guests have a great experience. Join our team and work in a spectacular outdoor recreation environment with a progressive and fun organization.

We are looking for a dynamic, community-focused leader with excellent guest service skills to join the Sea to Sky Gondola team.

As a key member of the Marketing, Sales, and Services Management team, the Guest Services Manager provides strategic oversight of our service philosophy and ensures the Guest Services team is equipped to deliver outstanding experiences. This dynamic role requires someone with proven experience managing both year-round and seasonal staff and volunteers, leading company service strategy, supporting the community giving program, and maintaining clear communication with guests.