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Guest Services Representative

Strasburg Rail Road

Ronks, Pennsylvania, United States Full-time June 19, 2026
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Opportunity Description

Strasburg Rail Road Company

301 Gap Road, Ronks PA

 

Position Summary:

The Guest Services Representative serves as a key ambassador for Strasburg Rail Road, creating a welcoming, safe, and memorable experience for all passengers and visitors. As a primary point of contact before, during, and after a guest's visit, this position is responsible for delivering exceptional customer service, assisting with ticketing and reservations, supporting onboard hospitality, and providing information regarding railroad operations, schedules, attractions, and safety procedures.

Full-time Baggage Porters, Bellhops, and Concierges

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