GUEST SERVICES REPRESENTATIVES

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Heritage Inn at Davis-Monthan AFB, AZ. This is a flexible position. Flexible positions are guaranteed 0 hours but may work up to 40 hours per week. No benefit. Responsibilities Receives and confirms room reservations by letter, telephone, email or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to room as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guest's checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeano...