Head Concierge (Luxury Hotel Country Sports)

Head Concierge / Head Ghillie
Luxury Hospitality | Scottish Highlands
Are you passionate about delivering exceptional guest experiences and leading from the front?
We're looking for an experienced and personable Head Concierge / Head Ghillie to lead our Concierge, Ghillie and Driver teams, ensuring every guest enjoys a truly memorable stay. This is a unique role that combines team leadership, guest experience management and hands-on hosting in one of Scotland's most beautiful locations.
The Role
You'll coordinate the day-to-day operation of the Concierge, Ghillie and Driver teams, oversee external country sports and activity providers, and ensure the seamless delivery of bespoke guest experiences.
This is a hands-on position where you'll actively engage with guests, including:

Leading 4x4 safaris through the Cairngorms.
Hosting guided tours and local experiences.
Organising and hosting small-scale guest events.
Coordinating fishing, shooting a...