Opportunity Description
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Head of Accommodation & Guest Services
Department: Accommodation & Guest Services
Employment Type: Permanent - Full Time
Location: Bognor Regis
Description
About the Role
Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department.
Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role.
This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. ...
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