Head of Aftersales (Canada, Geely Auto Brand)

Key Responsibilities
1. Parts and Logistics Management
Ensure inventory safety and availability of parts at Regional Distribution Centers (RDCs) to meet end-customer repair demands.Achieve financial targets for overseas parts sales and profitability.Manage the sourcing and procurement of parts through direct and third-party channels.2. Technical Support
Oversee technical repair management for overseas distributors and dealers.Develop and implement a regional technical support system to enhance service capabilities.3. Warranty and Claims Management
Manage warranty claim processes for distributors and dealers in international markets.Establish and maintain a regional warranty claims management system.4. Quality Management
Monitor post-sales quality issues, provide feedback, and drive continuous improvement for all vehicle models in overseas markets.Develop and implement a regional quality management system.5. Training and Development
Manage technical, operational, and l...