Head of Client Services

Head of Client Services | Independent Digital Agency | DTC Experience Essential | London (Hybrid) | £80,000+ DOE

I'm working with a fast-growing, founder-led digital agency that's at an exciting inflection point.

They've built a brilliant reputation, a loyal client base and a talented team - and now they're ready to bring in a senior Head of Client Services to take ownership of the client function and help scale it properly.

This is a newly created role, built to free up the founders and give the business the senior client leadership it needs to grow. You'll be the person who shapes how the agency shows up for its clients - and builds a function that retains, grows and delights them.

What the role involves

• Leading and owning the client services function end-to-end
• Building and managing a high-performing client services team
• Acting as the senior point of contact for key client relationships
• Partnering cl...