Head of Customer Success

Join a fast-growing AI technology environment where customer success plays a critical role in driving long-term business growth and product adoption. This leadership position combines strategic account ownership with team management, offering the opportunity to shape customer success operations from the ground up. You will lead both Customer Success Managers and technical implementation specialists while serving as a trusted advisor to enterprise clients. The role requires a strong technical foundation, executive-level communication skills, and a hands‑on approach to solving complex customer challenges. Working closely with senior leadership, you will influence customer outcomes, operational excellence, and product direction.

• Own and manage a portfolio of strategic enterprise customer accounts, ensuring strong adoption, retention, and expansion opportunities.
• Lead, mentor, and dev...