Head of Customer Success

Location

Leeds (Hybrid). Our office address is: Consort House, 12 South Parade, Leeds, LS1 5QS. A flexible hybrid approach; required to attend Leeds office approximately 2 days per month.

Travel Requirements

In‑person meetings and event attendance required; about 3‑4 nights away per month.

Salary

£60,000 – £70,000 per annum, dependent on experience, plus OTE £10,000 and possibility for paid overtime.

Hours of Work

Full‑time: 40 hours per week. Standard day 8 hours excluding lunch break; flexible working policy available.

Annual Leave

30 days including bank holidays, flexible up to 35 days with pro‑rata salary reduction. Additional loyalty scheme after first full year.

Pension

Employer: 3% Employee: 5% (gross).

Application Deadline

June 22, 2026.

Job Summary

This Head of Customer Success role leads the Customer Success function at Vepple, reportin...