Head of Customer Support and Operations

About Matific

Matific is a fast-growing, AI‑first global EdTech company delivering a world‑class, research‑driven mathematics learning platform for schools. Used by millions of students, teachers and families in over 70 countries, Matific empowers learners through interactive, adaptive and pedagogically rigorous digital experiences.

Recognised internationally for excellence, Matific has received top industry honours including the GESS, Global Edtech Prize, CODiEs, Academics' Choice, and EdTech Digest awards.

With over $50M USD invested and a global team of 200+ employees, Matific operates as a modern SaaS organisation – leveraging AI, data, and adaptive learning technology to help schools and ministries improve outcomes at scale. Our mission is to deliver equitable access to high‑quality mathematics education and to support meaningful systemic improvement worldwide.

THE ROLE

We are hiring a Head of Customer Support & Operation...