Head of Customer Support Operations & Systems

Salt Digital Recruitment is seeking a Customer Support Operations Lead in Malaysia to reshape and lead their customer support function. This role involves managing a team, optimising workflows, and implementing CRM systems such as HubSpot.

The ideal candidate will have proven experience in a customer-centric environment, with strong leadership skills and the ability to enhance operational efficiencies. This is an opportunity to impact a pivotal stage in a global SaaS business's growth.