Head of CX & AI Support - Product Head

Ultrahuman is the world's most comprehensive self-quantification platform. Our products include the Ultrahuman Ring AIR, the world's lightest sleep-tracking wearable; Ring PRO, our third-generation smart ring with category-defining 15-day battery life; the M1 continuous glucose monitoring platform; Blood Vision, a preventive blood-testing platform with pioneering UltraTrace™ technology; Ultrahuman Home; and Jade, the world's first real-time biointelligence AI. We design our own hardware, firmware, and software in Bangalore and ship to customers in 150+ countries.   We operate like a product company in every function — including support. CX here is not a cost center to be outsourced and forgotten. It is a product surface: instrumented, versioned, deployed, and improved weekly like any other part of the stack.

Why this role exists

Most Head of CX roles are headcount-management jobs wearing an AI costume. This one i...