Head of GUI Tea Matcha AI Concierge Project

Position

Head of GUI Tea Matcha AI Concierge Project

Location

Singapore

Compensation

Base annual salary: SGD 180,000 – SGD 220,000

Year-end performance bonus: 2 months’ salary

Key Responsibilities

1. Lead the overall planning, product design, and execution of the GUI Tea Matcha AI Concierge project;

2. Build and manage GUI Tea’s global matcha knowledge base, covering matcha education, product information, quality standards, applications, customer FAQs, and sales scripts;

3. Deploy the AI assistant across websites, exhibitions, overseas sales channels, customer service, experience centers, and internal training scenarios;

4. Work closely with AI vendors, software developers, brand teams, overseas sales teams, and internal business units;

5. Build a bilingual Chinese-English AI Q&A system, with future expansion into Japanese and other languages;

6. Ensure that AI-generated answers are accurate, professional,...