Head of Hard Luxury - Dubai Mall

HEAD OF HARD LUXURY

STORE MANAGER

DUBAI MALL

HERMES MIDDLE EAST LLC

The Head of Hard Luxury is responsible for partnering with the Store Manager to successfully run all aspects of the business in his/her departments including building sales, team management, identifying opportunities and client development via CRM and services initiatives and operations.

• Conduct interviews and participate in the recruitment of the team.
• Daily supervision of the team (coaching, training, organizing morning briefs and assisting in achieving sales objectives).
• Assess team members, identify talent, and conduct development or improvement plans when needed.
• Conduct monthly touch‑base meetings and annual performance evaluations.
• Lead the sales staff of h...