Head of HR Shared Services

We are currently hiring a Head of HR Shared Services to lead and transform HR operations within a new Global Business Services (GBS) organization based in Porto.

This is a senior leadership role for a strategic and operationally strong HR professional, responsible for delivering high-quality, compliant, and efficient HR services at scale, while driving continuous improvement, employee experience, and operational transformation.

The Role

This Head of HR Shared Services role is responsible for leading end-to-end HR service delivery across multiple geographies, ensuring operational excellence, governance, service standardization, and continuous enhancement of employee and manager experience.

The role will partner closely with HR Business Partners, Centers of Excellence (CoEs), Payroll, Digital HR, and business leaders to deliver scalable, efficient, and customer-focused HR services.

Key Responsibilities

Service Delivery & Operational Ex...