Head of Member Experience & Engagement (Hybrid)

Insight Select is seeking a Head of Member Experience for a 12-month FTC to lead the delivery of an outstanding member journey. You will manage support teams, enhance satisfaction, and drive operational performance.

The ideal candidate has a proven track record in customer service leadership and experience in developing strategic initiatives. Offering a hybrid working model, excellent pension, and healthcare benefits, this role is ideal for leaders passionate about member engagement.