Head of Operations

We are partnering with a fast-growing Lloyd's market MGA to appoint a Head of Operations to join its senior leadership team. This is an excellent opportunity to lead the global operations function of a business that is experiencing significant growth and investing heavily in technology, infrastructure, and talent. With responsibility for operations across London, international offices, and a substantial offshore support function, you will play a key role in driving operational excellence and supporting the next phase of the company's expansion.

Key Responsibilities

• Develop and deliver the global operations strategy in line with business growth objectives.
• Lead, mentor, and develop a high-performing international operations team.
• Contribute to wider business strategy and decision-making as part of the senior leadership team.
• Oversee offshore operations, ensuring strong governance, quality, and service delivery.
• Enhance underwrit...