Head of Operations Control Center

Head of Operations Control Center

About the Role

Location Portugal Lisboa Amadora Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Unipessoal Lda. Organization EVP Global Functions Business Unit Digital Core Full / Part time Full-time Experience Level Experienced Professional

A Snapshot of Your Day

As Head of Operations Control Center, you are responsible for the end‑to‑end orchestration of Infrastructure service operations, ensuring reliable, consistent, and business‑aligned service delivery. You lead and modernize IT service management processes, act as the central coordination point across internal teams and service providers, and drive operational excellence through automation, data‑driven insights, and AI‑enabled operations to deliver resilient, future‑ready infrastructure services.

How You’ll Make an Impact

Customer Focus: Continuously listen to our internal customers and align s...