Head of Operations (F&B)

Job Description
Bungkus Kaw Kaw is Malaysia’s authentic fastest-growing local brand, loved for its halal-certified Malaysian food & drinks. As our Head of Operations, you will take full charge of outlet operations across Malaysia, ensuring consistency, quality, and growth. You will work directly with the Founder as the second-in-command, leading our journey to become Malaysia’s most recognized local F&B brand.
The successful candidate will act as the right hand to the founder, taking ownership of end-to-end outlet operations, ensuring profitability, consistency, and scalability as the brand expands nationwide and globally.
Part 1 –Primary roles of the job which are measurable and may be used as part of KPIs
1. Strategic & General Management
Translate company vision into actionable operational strategies across all outlets.
Act as second-in-command, representing the founder in operations-related decision-making.
Develop and execute business expansion plans, i...