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Head of Operations (Public Services)

NTT DATA

London, England, United Kingdom Full-time June 07, 2026
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Opportunity Description

Job Description

What you'll be doing:

  • Performing approvals including ICAP L1 bid sign on/sign out and work at risk approvals.
  • Signing contracts at L2 approval level.
  • Defining appropriate financial targets across accounts and Client Partners as required to underpin the business plan.
  • Management of the Industry pre-sales budget across sub-sectors ensuring continued focus on cost of sale.
  • Oversee the CCS Framework opportunity screening and reporting process.
  • Overseeing financial and risk modelling (deal shaping) for major PS bids.
  • Working with the Finance Business Partner to shape forecasts and drive profitability across accounts.
  • Designing and implementing effective Industry governance including LT meetings and monthly strategic account reviews.
  • Pipeline management (salesforce) ensuring accurate forecasting and upward reporting (e.g. BU Reviews).
  • Shaping and deli...
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