Head of Partner Success

The universities that are genuinely changing how they assess are not doing it because of a platform. They are doing it because of the people inside institutions and alongside them who made the change possible. The Head of University Success is the person who builds and leads that function.

This is a build role. The product works, the early customers are real, and the market is ready. What does not yet exist is the operational rigour, the team depth, and the senior institutional presence that make a CS function excellent at scale. Building that is the job.

You will report to and work closely with the CRO on the relationships that matter most, and be the person in the room when the conversations with institutions are hard. Senior enough to lead, hands‑on enough to know what is actually happening in each account.

WHAT SUCCESS LOOKS LIKE

In your first year, you will have:

1. UK net revenue retention is a number the business is proud of. Driv...