Head of Service Delivery - Soft FM and Cleaning

Head of Service Delivery – Commercial Cleaning / Soft Facilities Mgmt

Location: Thames Valley / South East (Head Office base with regular travel to client sites)

Salary: c£70,000 + Mgmt Package

The Opportunity

A well-established, multi-site support services business is seeking a Head of Service Delivery to lead service excellence, client satisfaction, and contract performance across a large portfolio of commercial contracts.

Operating within the commercial cleaning sector, the organisation delivers services across education, office, healthcare, and leisure environments, supporting hundreds of client locations and a substantial operational workforce.

This senior leadership position will take responsibility for ensuring service standards, compliance, and customer outcomes remain consistently high across the business. The successful candidate will work closel...