Opportunity Description
Position Summary
The Head of Service (AC) is responsible for leading all aspects of Air Conditioning service delivery across reactive, PPM and remedial works. This includes ensuring the safe, compliant and efficient maintenance, repair and commissioning of split systems, VRF/VRV systems, chillers, and associated HVAC assets. You will manage AC engineers, planners and coordinators, control service profitability, strengthen client relationships, and ensure refrigerant and FGAS compliance across the estate. The role is accountable for delivering high-quality engineering output, maximising first‑time fix, improving gross margin performance and meeting all SLA commitments.
Key Responsibilities
- AC Service Delivery & Technical Performance
- Lead day‑to‑day delivery of all AC reactive works, planned maintenance and emergency callout activity.
- Ensure high technical quality for AC diagnosis, repairs, and commissioning (VRF/VRV, splits, mu...