Head of SME

Role Purpose:
Lead and develop SME trading operations, driving strategic growth, operational excellence, and client satisfaction. Responsible for shaping broking and distribution strategies, managing key relationships, and ensuring delivery of high-quality insurance solutions across the SME portfolio.

Key Responsibilities

Trading Strategy & Execution

• Develop and implement strategies to grow revenue, improve conversion, and enhance retention.
• Set and monitor performance targets across new business, renewals, and cross-sell activities.

Performance Management

• Analyse trading data to identify trends and opportunities.
• Lead regular trading reviews with internal and external stakeholders.

Market Engagement

• Build...