Head of Supervision & Casework

Job title: Head of Supervision & Casework

Location: Hybrid working – Birmingham office 1 day per week

Contract: Permanent

Hours: Full‑time (37 hours per week)

Salary: £65,000 per annum, pro rata

Grade: 14

The role

As Head of Supervision & Casework, you will lead a team of Senior Managers across departments in Operations, acting as the senior point of contact for the day‑to‑day running of our AML, Enforcement and Compliance functions. You will play a critical role in the provision and oversight of all casework activity, including processes, investigation techniques, decision‑making quality, industry engagement, and the performance, data and delivery standards of the teams.

Our offer to you

• Civil Service Pension, with 28.97% employer contribution
• 26 days’ holiday, rising to 29 days after two years’ service (pro‑rata)
• Holiday purchase scheme (option to buy up to five extra days’ ann...