Healthcare- Customer Service Representative (Local Account)

Primary Responsibilities

• Inform the patient about Medgate services, products and partner clients
• Follow communication procedures, guidelines and policies, meeting Medgate standards
• Do proper triaging of patients
• Handle member’s medical concerns

Minimum Qualifications

• At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required.
• Computer literate
• Must be willing to undergo training (telemedicine program) prior to actual duty
• Must be willing to work full-time on an 8-hr shifting schedule (24/7 operations)
• Amenable to work in Makati City
• Fresh graduates are encouraged to apply