Healthcare Front Desk Analyst (Barranquilla)

The Front Desk Analyst will be the first point of contact for patients of our healthcare client. In this role, you will manage appointment scheduling, patient communication, and administrative tasks critical to the daily operations of our client.

Key Responsibilities

• Appointment Scheduling & Management: Coordinate and manage patient appointments, ensuring smooth scheduling, proper documentation, and timely adjustments as needed.
• Meeting Coordination & Reminders: Arrange and manage meetings between healthcare providers and patients, including setting up recurrent appointments and sending reminders for follow-up visits and consultations.
• Patient Communication & Support: Serve as a key point of contact for patients and their families, providing support and clear communication regarding appointments, procedures, and any general inquiries. Handle sensitive patient information with discretion and confidentiality.
• Coordination of Administr...