Healthcare Quality & CSAT Analyst

View Moreicons is seeking a Reports Specialist in Quezon City, Philippines. This role focuses on monitoring and evaluating customer interactions to enhance quality and CSAT metrics. The ideal candidate should have strong analytical skills, experience in call monitoring, and information security policies knowledge. Responsibilities include providing insights, conducting coaching sessions, and ensuring compliance with HIPAA regulations. Join a growing team in a dynamic healthcare environment and help drive continuous improvement.
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